The Food Bank Singapore (FBSG) is committed to protecting the privacy and personal data of all stakeholders, including donors, beneficiaries, volunteers, employees, and partners. This Privacy Policy outlines how FBSG collects, uses, discloses, and manages personal data, ensuring compliance with Singapore’s Personal Data Protection Act 2012 (PDPA) and the Code of Governance for Charities and IPCs.

Principles of Data Protection
FBSG adhere to the following principles:

1. Consent: Personal data is collected, used, or disclosed with consent unless required by law.
2. Purpose Limitation: Data is used strictly for its specified purposes.
3. Access and Correction: : Stakeholders have the right to access and correct their personal data held by the Organisation.
4. Accuracy: Steps are taken to ensure data accuracy and currency.
5. Security: Measures are in place to protect data from unauthorised access or loss.
6. Retention: Data is retained only as necessary or as required by law.

Collection, Use, and Disclosure of Personal Data
Personal data may be collected through direct interactions, online platforms, or events and used for purposes such as:

• Processing donations and issuing tax-deductible receipts.
• Managing volunteer engagement.
• Administering beneficiary programmes and services.
• Communicating updates, events, and campaigns.
• Meeting legal and regulatory obligations.

Data may be shared with authorised service providers, partners, or regulatory bodies, only when necessary and with consent.

Access and Withdrawal of Consent
Stakeholders may request access to or corrections of their personal data and withdraw their consent for its use by contacting our Data Protection Officer (DPO).

Reporting and Inquiries
For any concerns or queries regarding this Privacy Policy, or to report potential data protection issues, please contact:

Data Protection Officer
The Food Bank Singapore
Level 6, 218 Pandan Loop, Singapore 128408
Email: dpo@foodbank.sg